You can even track driver performance over time to calculate commissions and measure the activity of your company. Through record keeping and reporting, you can access customer information, sales reports, driver data, and so much more. Our dispatching solution eliminates printed tickets and invoices with an easy-to-use automated billing system. They can also message dispatchers in real time, and capture the existing condition of customers’ vehicles upon arrival. It allows them to seamlessly update dispatch and job progress on the go. It is one of the best apps for tow truck operators on the market. So when it comes to accuracy and speed, our dispatching software gives towers a versatile, customizable solution. They can help you make more money and drive efficiency in the towing business.Īt TRAXERO, we understand that no two towing companies are alike. From dispatching to fleet tracking, let’s break down each of TRAXERO’S solutions. ![]() There are so many options available to towers these days. On top of this, tow truck software can optimize your performance, allowing you to provide a better experience for your customers. ![]() TMS software helps you manage all aspects of your towing operations, from dispatching and scheduling to tracking and invoicing. This is a challenge in an industry that is becoming all the more competitive. But even with that said, it's still worth it to me.Simply put, your towing management system - or, TMS - makes your towing business more efficient. So if you aren't a very high volume company and could get by with a cheaper plan, you may have to purchase a higher one just to get all the features you would like. The only con I could think of is some features are only part of the higher tiers. The features in Towbook check almost every box I could imagine a towing company would need. In all the years we've used Towbook, we have NEVER had a connection issue or data issues. I would also like to point out that some people are hesitant to trust "Cloud Based" software. Average response time I'd say is 2-3 minutes. The longest we've waited for a reply is maybe 5 minutes. Two days into the free trial I was convinced it was exactly what we needed. I began searching for a software that could meet all our needs and stumbled across Towbook. Previously, we were using another product and the customer support was horrible. This delays me coming back to finish billing.Īmazing. When it slows down, I have a tendency to walk away and start another project. I like to do month end on the last day of the month or the first day of the next month, and like to pound thru it quickly. ![]() Sometimes during month end billing the program runs slowly it can be frustrating as the delay can cause costly time. With A mobile device you can work from anywhere. How it calculates the charges and that you can set parameters for each customer makes it easy for the drivers to properly enter info with ease. As an owner operator, jumping into a truck and responding to a call, but still being able to dispatch or respond to customer's questions about impound vehicles is nothing less than simple. It has made my world simple to be able to dispatch even from the road. ![]() Love to be able to check my impound vehicles on the go. I would highly recommend the service to anyone in the industry PROS The response has always been quick & simplistic. Towbook make's it easy to contact them with questions or problems.
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